All Solutions
Services
About Us
Ensure continuous and reliable SOAR operations with expert assistance for version upgrades and technical challenges.
SOAR products are used in cybersecurity operations to manage security-related suspicious situations and incident-based events. Designed for cybersecurity and information security teams, SOAR technology enables fast and reliable handling of detected alerts through automation. It also facilitates rapid action across different IT systems through orchestration, helping to mature incident management processes.
At Cyberwise, through our SOAR Technical Support Service, we provide fast and effective solutions for technical issues in existing SOAR products, including critical support during version upgrades. Under this service, our customers managing SOAR can create a record and receive support from our experts in case they encounter a technical issue.
Manage your SOAR infrastructure securely and efficiently with our expert teams, ensuring your operational continuity.
For the correct installation of security products, the development of playbooks tailored to customer needs, and the resolution of technical problems, support is provided by our highly skilled teams who have received the necessary technical training and possess strong collaboration competencies.
Thanks to our extensive customer experience in different countries, scales, and sectors, we quickly resolve technical problems that may arise in the SOAR infrastructures of our customers in on-prem, hybrid-cloud, and public/private cloud environments.
Technical support service is provided with a broad technology ecosystem covering SOAR solutions from different vendors.
90%
Faster response times
95%
Quick resolution of technical issues
15 min
SLAs are provided for our services
24/7/365
24/7 uninterrupted service throughout the year
This service is designed for organisations that recognise cybersecurity risks and aim to manage them effectively within legal and regulatory frameworks.
Choose the right services for your cybersecurity needs. Manage risks and secure your digital operations.